PRIVACY POLICY

Welcome to the website of SORELIA WEAR LLC (hereinafter referred to as “we,” “the Company,” or “SORELIA WEAR”). We respect your privacy and are committed to protecting the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using this website.

By accessing or using this website, you agree to the contents of this Privacy Policy.

1. Information We Collect

To provide you with products and services, we may collect the following information:

Information you voluntarily provide

Including but not limited to:

Name
Email address
Phone number
Shipping address
Billing address
Order information
Customer service communication content
Automatically collected information

When you visit this website, we may automatically collect:

IP ​​address
Browser type
Device information
Operating system information
Website access history
Browsing behavior data
Cookie and similar tracking technology data

2. How We Use Your Information

The information we collect may be used for:

Processing and fulfilling orders;
Providing customer support services;
Sending order confirmations and logistics notifications;
Improving website performance and user experience;
Preventing fraud and unauthorized transactions;
Complying with legal and regulatory requirements;
Sending you promotional activities, product updates, or marketing information (you can unsubscribe at any time).

3. Payment Information Security

We do not store complete credit card or debit card information.

All payment transactions are securely processed through trusted third-party payment service providers and protected with industry-standard encryption technology.

4. Cookie Policy

This website uses cookies and similar technologies to:

Remember your preferences;
Optimize website functionality;
Analyze website traffic;
Provide a personalized shopping experience;
Improve advertising effectiveness.

You can manage or disable cookies through your browser settings, but some website functions may be affected as a result.

5. Information Sharing and Disclosure

We will not sell, rent, or trade your personal information.

We only share necessary information in the following situations:

Service Providers

To complete order processing and operational services, we may share necessary information with third-party partners, such as:

Payment service providers;
Logistics and delivery companies;
Website hosting service providers;
Data analytics service providers;
Customer support platforms.

Legal Requirements

We may disclose relevant information in accordance with laws and regulations, court orders, or government agency requirements.

6. Data Security

We take reasonable technical and management measures to protect your personal information, including:

SSL encrypted transmission technology;
Secure server environment;
Access control;
Regular security monitoring.

While we strive to protect your data, internet transmission cannot be guaranteed to be absolutely secure.

7. Data Retention

We will retain your personal information for the period necessary to achieve the purposes described in this Privacy Policy, or retain relevant records as required by applicable law.

8. Your Privacy Rights

Under applicable law, you may have the following rights:

Access to your personal information;

Correction of inaccurate information;

Deletion of your personal information;

Restriction or objection to certain data processing activities;

Request a copy of your data;

Unsubscribe from marketing emails.

To exercise the above rights, please contact us.

9. Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy policies or content of third-party websites and recommend that you review their relevant policies.

10. Children’s Privacy

This website does not provide services to children under the age of 13.

We do not knowingly collect personal information from children under the age of 13. If we discover such cases, we will take reasonable measures to delete the relevant information.

11. Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time.

The updated version will be posted on this page and will take effect immediately. By continuing to use this website, you agree to the latest version of the Privacy Policy.